Privacy Policy

W. Beard. III LLC (“W. Beard III,” “we,” “us,” or “our”) provides in-home senior care and residential and commercial cleaning services in Citrus Heights and the greater Sacramento, California area. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy applies to information we collect through our website at wbeardlll.com (the “Site”) and when you communicate with us about our services.

1 Information we collect

We collect information in two main ways: information you provide to us directly, and information collected automatically when you use the Site.

Information you provide

When you fill out our contact or “Request care” form, call us, or otherwise reach out, you may share:

• Contact details — such as your name, phone number, and email address.
• Service details — the type of service you're interested in (for example, in-home care or cleaning) and any information you choose to include in your message about your needs or situation.
• Any other information you voluntarily provide in your communications with us.

Information collected automatically

When you visit the Site, certain information may be collected automatically through standard web technologies, including:

• Device and usage data — such as your IP address, browser type, device type, operating system, pages viewed, and the dates and times of your visits.
• Referral data — the website or source that directed you to our Site.
• Cookie data — information collected through cookies and similar technologies, as described in the “Cookies and analytics” section below.

2 How we use your information

We use the information we collect to operate our business and serve you, including to:

• Respond to your inquiries and provide the information, quotes, or services you request.
• Schedule, coordinate, and deliver in-home care and cleaning services.
• Communicate with you about appointments, updates, and customer support.
• Improve and maintain our Site, services, and customer experience.
• Protect the security and integrity of our Site and prevent fraud or misuse.
• Comply with our legal obligations and enforce our terms and agreements.

We do not sell your personal information, and we do not use it for purposes that are incompatible with those described here without letting you know.

3 Why we process your information

We process your personal information when we have a valid reason to do so — for example, to take steps you've asked for before or during the delivery of our services, to pursue our legitimate interest in operating and improving our business, to comply with legal requirements, or with your consent where consent is required. You may withdraw consent at any time by contacting us.

4 Cookies and analytics

Our Site may use cookies and similar technologies — small files stored on your device — to help the Site function properly, remember your preferences, and understand how visitors use the Site so we can improve it.

We may also use analytics tools (such as website analytics services) that rely on these technologies to collect aggregated information about Site traffic and usage. Most web browsers let you refuse or delete cookies through their settings. If you disable cookies, some parts of the Site may not work as intended.

5 How we share information

We treat your information with care and only share it in limited circumstances:

• Service providers — trusted vendors who perform services on our behalf, such as website hosting, email delivery, scheduling, and analytics. These providers may only use your information to perform those services for us.
• Caregivers and staff — our personnel who need the information to coordinate and deliver the care or cleaning services you request.
• Legal and safety reasons — when we believe disclosure is necessary to comply with the law, respond to a lawful request, protect the rights, property, or safety of our clients, staff, or others, or enforce our agreements.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this policy.

We do not sell or rent your personal information to third parties for their own marketing purposes.

6 Data retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, including providing our services, maintaining business records, resolving disputes, and complying with our legal obligations. When information is no longer needed, we take reasonable steps to delete it or remove identifying details.

7 How we protect your data

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect against loss, theft, misuse, and unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please use care when sharing information online.

8 Sensitive and health information

If you have a medical emergency, call 911 or your local emergency number immediately. Do not use this Site to request urgent or emergency assistance.

9 Children's privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.

10 Your California privacy rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), gives you certain rights regarding your personal information. This section describes those rights and how to exercise them.

Categories of information

Depending on how you interact with us, we may collect the following categories of personal information, as defined by the CCPA:

Your rights

Subject to certain exceptions, California residents have the right to:

• Know and access — request the categories and specific pieces of personal information we have collected about you.
• Delete — request that we delete personal information we collected from you.
• Correct — request that we correct inaccurate personal information.
• Opt out of sale or sharing — we do not sell or share your personal information as those terms are defined under the CCPA, so there is nothing to opt out of; if this ever changes, we will update this policy and provide a clear way to opt out.
• Non-discrimination — we will not discriminate against you for exercising any of your privacy rights.

How to exercise your rights

You can submit a request by contacting us using the details in the “Contact us” section below. We will need to verify your identity before fulfilling certain requests, and we may ask for information to confirm you are the person whose data is involved. You may also use an authorized agent to make a request on your behalf, subject to verification.

11 Your choices

You can manage your information and communications in several ways:

• Email and messages — you can ask us to stop sending you non-essential communications at any time.
• Cookies — you can adjust your browser settings to refuse or delete cookies, as described above.
• Access and updates — you can contact us to review, update, or request deletion of the personal information you've shared with us.

12 Third-party links

Our Site may contain links to third-party websites or services that we do not own or control. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party site you visit, as we are not responsible for their content or practices.

13 Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted means you accept the updated policy.

14 Contact us

If you have questions about this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us: